How do I nominate someone to pay for an application?

The 'Nominate' payment option allows you to request that someone else makes payment for an application. This option uses a nominee's email address to request payment so you will need their email address and must advise them of the process before you begin. 

After completing the application and choose pay and submit, you will be presented with a choice of ways to make payment. To nominate another person to pay you should choose ‘Nominate another person to pay' from the list of payment options.

The next part of the process varies depending on whether you are submitting a planning or building control application.

For planning applications

After choosing 'Nominate another person to pay', you can then enter the email address of the person you wish to nominate to pay the application fee.

Once you have completed these fields, make sure that you read and understand the terms and conditions before accepting them by clicking on the tick box provided. 

You will then need to click on the 'Confirm' button to send the payment request to the nominated email address. 

This will trigger an email to that person with a link to direct them to make the payment by selecting their preferred method. They will continue to receive reminders for seven days until they make the payment, after seven days the request will expire and you will need to make a new request. Both parties will receive confirmation once payment is successful. 

The application will remain in draft until the payment has been received and cleared. Once payment has cleared the application will move to the 'submitted' status and be sent to the local authority.

Please ensure that your client uses the payment reference number, beginning 'PP', as a reference when making any payment, otherwise we won't be able to match the payment to the application. With bank transfers this is simply by giving the payment a reference.
With a cheque, the reference number must be written on the top right on the back of the cheque. These instructions are clear on the relevant screens.

Please note: the application will be submitted to the local authority considerably faster when opting to pay online, by phone or by bank transfer.

For building control applications

After choosing 'Nominate another person to pay', you can then enter the email address of the person that you wish to nominate to pay for the application. Follow the instructions on the screen to initiate a payment nomination. 

Once you have completed these fields, make sure that you read and understand the terms and conditions before accepting them by clicking on the tick box provided. 

You will be prompted to generate a payment link which you can copy, paste, and send by email to your nominee and request for them to make a payment for the application. The application will be submitted after payment is confirmed.

The application will remain in draft until the payment has been received and cleared. Once payment has cleared the application will move to the 'submitted' status and be sent to the building control body.