Frequently asked questions

How do I change my password?

Log in to the Planning Portal using the link in the top left of any page.

Once logged in, click on the ‘Edit Profile’ link in the top left of the screen.

This will take you to the ‘Edit user profile’ screen. You will then need to click on the change your password link.

You can then enter and confirm your new password.

Once you have done this, scroll to the bottom of the page and click on the ‘change password’ button to save your new password.