About the Planning Portal

Mission and Vision

Mission

Since 2002, the Planning Portal has helped to transform the planning process, making information and services simpler and more accessible for those involved in the process, be that applicants, agents or local authorities.

Our mission is to continue and build on this, transforming planning and building.

By working in partnership with every local authority across England and Wales and focusing on delivering a quality service to our customers we will continue to be the national home of planning and building regulations information and the national planning application service.

Vision

As a joint venture between the Department for Communities and Local Government and TerraQuest Ltd, our vision is to be a successful, energetic and ethical company that values its employees, respects its customers and provides a first class service to the development industry.

We will build on our successes and continue to develop a world-leading online application service. To view how the Planning Portal has developed so far and find out more about our history please visit our timeline.