Meet the team

Account Management Team

Scott Alford

The account management team, led by Scott Alford, works in close partnership with local authorities and corporate accounts.  

The team develop strong strategic and operational relationships with these partners to support the delivery of the Portal’s online services and drive the take-up and adoption of online applications. 

Over many years the team has built a sound understanding of the industry and customers.  They use this knowledge and experience to identify and apply smarter electronic ways of working and to support customers to get the most efficiency from the application service overall.

This is now more important than ever as the industry is under increased pressure to improve and simplify planning and building development.

The account management contact details are below along with the areas they cover: