Supporting Local Authorities: Services and Resources

While Local Authority resources remain under pressure, we need to ensure that any duplication of process is removed; smarter ways of working and communicating are introduced; and that we fully utilise technology to achieve a return on investment and encourage a channel shift to communities to self-serve and interact online.

The Planning Portal team can help:

  • demonstrate a clear vision of a how online applications and e-working can deliver improved, open, accessible and transparent services
  • show how these processes will help reduce running costs and help close the gap for cost recovery
  • enable greater accountability for service provision
  • change the mind-set and culture of paper-based manual determination processes and outdated methods of payment
  • reduce asset costs and promote mobile and remote working
  • encourage a preference for and promotion of online planning to all shared partners using all communication channels

If you are a proactively using or are keen to embrace any of these areas, we would like to hear from you.