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I have mistakenly chosen the option to nominate another person to pay, how do I choose another payment method?

If you have selected to use the nominate payment option by accident, you will need to scroll to the bottom of the payment options screen and choose ‘cancel payment process’ and select the reason from the drop down list.

You will then need to begin the payment process again to be able to complete your application.

    The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Department for Levelling Up, Housing and Communities (DLUHC). All content © 2024 Planning Portal.

    The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Department for Levelling Up, Housing and Communities (DLUHC). All content © 2024 Planning Portal.