Help
Help contacts
For planning advice and to find out the progress of a planning application: Contact your Local Planning Authority1
For building control advice and to find out the progress of a building control application: Find a Building Control Body2
For Planning Applications Wales support - accessing your account and completing the online form.
Contact the Service Desk Team (https://www.planningportal.co.uk/wales/services-and-information/help/contact-us)
Contact the Service Desk Team
Support for Planning Applications Wales is provided by the Planning Portal Service Desk.
- https://gov.wales/find-your-local-authority
- https://gov.wales/find-building-control-body
How to make an application online through Planning Applications Wales
Read our step-by-step guidance on how to create an online planning application using the Planning Applications Wales service.
Planning Applications Wales guidance note (https://ecab.planningportal.co.uk/uploads/1app/1app_guidance_note_wales_en.pdf)
Planning Applications Wales guidance noteHow to make an online building control application
Read our step-by-step guidance on how to create an online building control application using our Building Control Portal.
(this link will take to our site for England)
Building Control Portal guidance note (https://www.planningportal.co.uk/services/help/making-a-building-control-application)
Building Control Portal guidance note
FAQs
Glossary
Browse through the definitions of hundreds of planning terms in our A-Z planning glossary.
(England site)
Useful links
Links to a huge range of websites for planning and building control related organisations and services.
(England site)
Find your Local Authority
Use our search tool to find the contact details of the planning department at your local council