Frequently asked questions

What file formats are accepted for online applications?

The Planning Portal application service can accept files in the following formats:

  • Adobe PDF - .pdf
  • Images - .bmp, .gif, .jpg / .jpeg, .png, .tif
  • CAD (HPGL) - .plt
  • Microsoft Office - .doc / .docx, .xls / .xlsx
  • Text - .rtf, .txt
  • Video – .avi, .mov, .mp4 .mpg / .mpeg, .wmv
  • GML - .gml

If you wish to submit supporting documentation by any other method, we recommend that you use the file types listed above wherever possible. If you wish to use any other file type, you should check with your Local Planning Authority (LPA) before submission as they may not be able to accept them.

File size - You will not be able to upload files larger than 5MB. If your document exceeds this limit please refer to our guidance on reducing file sizes