Frequently Asked Questions
Common Questions
- Can I amend a submitted application?
 - Can I print/export 1App applications?
 - Do I need planning permission?
 - How do I change my registered email address?
 - How do I nominate someone to pay for an application?
 - I have paid for my application, why is it still showing as ‘payment pending’?
 - I'm applying online and can't find the form I need
 - I've forgotten my password
 - What is the payment service?
 - Why is there a service charge for submitting planning applications?