Frequently asked questions

How do I nominate someone to pay?

To nominate someone to pay you will need to know their email address. 

You will then need to enter the nominees email address in to the email field provided in the “Nominee details” section of the Planning Portal Online Payment page. You will also need to confirm this email address in the field marked confirm nominee email address.

If you would like to receive a copy of the email make sure that your email address is entered in the account email address field.

Once you have completed these fields, make sure that you read and understand the terms and conditions before accepting them by clicking on the tick box provided.

You will then need to click on the “Confirm and send payment request” button to send the payment request to the nominated email address.