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How long does it take for my payment to reach the LPA?

All payments for online planning applications are now processed by the Planning Portal. The time it takes for the payment and your application to reach the Local Planning Authority (LPA) will depend on the payment method you use.

We recommend paying for your application online, by phone or by bank transfer to speed up the process.

Once you have completed your application and are ready to make a payment, the payment screen will provide the information you need relating to payment types and timescales.

Table showing payment processing times

The table below provides information about the time taken for a payment to be processed, once the payment has been matched to your application.

Please note: you should include the Planning Portal reference number, starting 'PP', when making a payment.

You can find further details about making a payment and the timescales in our walk-through guide1.


  1. http://ecab.planningportal.co.uk/Uploads/PPQ_Agent_Walk-through.pdf

The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Department for Levelling Up, Housing and Communities (DLUHC). All content © 2024 Planning Portal.

The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Department for Levelling Up, Housing and Communities (DLUHC). All content © 2024 Planning Portal.