Frequently asked questions

I'm applying online and can't find the form I need

To complete an online form (part of the online application service) on the Planning Portal, you will need to sign into your Planning Portal account or register for an account if you don't already have one.

Once signed in, click the yellow button 'Start or view your applications' followed by the yellow 'Start a planning application' button on the proceeding page.

Begin by naming your application, entering the site address and  click the blue 'Next' button. On the following screen 'Step 2/3' you will be asked to select what type of application you wish to submit.

From the 'Application type', click on ‘Please select’ to choose the relevant type from the drop down menu.

Please note: There are 42 types of online forms to choose from.

If you are unsure what form to select, you can click on the link below the drop down menu 'Need help choosing? View more information and answer questions to help guide your choice of application type’, this will open a set of questions to help guide your choice of application type.

Alternatively, you can contact your Local Planning Authority (LPA). You can find contact details on our LPA search tool.