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Supporting Local Authorities: Services and Resources

While Local Authority resources remain under pressure, we need to ensure that any duplication of process is removed; smarter ways of working and communicating are introduced; and that we fully utilise technology to achieve a return on investment and encourage a channel shift to communities to self-serve and interact online.

The Planning Portal team can help:

  • demonstrate a clear vision of a how online applications and e-working can deliver improved, open, accessible and transparent services
  • show how these processes will help reduce running costs and help close the gap for cost recovery
  • enable greater accountability for service provision
  • change the mind-set and culture of paper-based manual determination processes and outdated methods of payment
  • reduce asset costs and promote mobile and remote working
  • encourage a preference for and promotion of online planning to all shared partners using all communication channels

If you are a proactively using or are keen to embrace any of these areas, we would like to hear from you1.

  1. https://www.planningportal.co.uk/services/meet-the-team/business-development-team

Planning Applications: supporting development management teams

Details of the ways in which a predominately online planning application system helps development management teams and further information on how to best realise the benefits

      The benefits of applying online

      Building control application service: how to receive applications from us

      Is your local authority registered to receive online building control applications from the Planning Portal? Find out more...


          How to sign up

          Link to our content and services

          In this section you will find more information on how to link your website to the various sections on the Planning Portal.


              Read our recommendations

              PDF forms for all current consent types

              While we would always recommend applying online, we also provide Local Authorities with blank PDF forms for a wide range of consent types.

                  Offline forms

                  Application payment service

                  Our payment service (known as FTS or the Financial Transaction Service), will process all planning application fee payments on behalf of Local Authorities providing certainty and consistency to both sides of the transaction.

                      Explore

                      Planning support services from TerraQuest

                      TerraQuest provide a range of long term and on demand capacity services for planning departments based on a fixed transaction price and agreed service levels.


                          Explore

                          Unresolved questions about property or land?

                          Check for specific issues or obtain a comprehensive appraisal of any given location with accurate, current environmental reports and searches.

                              Environmental reports from Groundsure

                              Industry jobs

                              The Planning Portal now includes planning job vacancies in partnership with The Planner Jobs.


                                  Planning, regeneration and conservation jobs

                                  Advice for local authorities on non-mains drainage from non-major development

                                  Advice provided by the Environment Agency for LPAs regarding non-mains drainage for non-major developments

                                      Read the Environment Agency information

                                        The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Department for Levelling Up, Housing & Communities. All content © 2022 Planning Portal.

                                        The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Department for Levelling Up, Housing & Communities. All content © 2022 Planning Portal.