Skip to content

I cannot complete the 'Upload plans and documents' section of my application

The Application 'Minimum Required Documents' are dictated by each individual LPA (Local Planning Authority). They will log into their Planning Portal account and confirm which specific documents are mandatory for each application type.  

If you are unsure what is required for a particular document or do not feel that it is necessary for your application then we would recommend that you contact your LPA to discuss this.  If you are unsure of your LPA, or their contact details, then please use our Local Authority search1.

You can also check the individual LPA supporting document requirements by clicking the ‘Find out about local level document requirements’ link on the ‘Upload plans and documents’ section of your application.

From a technical perspective our system requires one of the following responses for each required document set by the Local Planning Authority:

  • A document attached.
  • Confirmation that the document will be sent by post.
  • Confirmation that the details are covered by another document already uploaded to your application.


If your LPA have confirmed with you that they need no further documentation, then we would recommend that you create a brief Microsoft Word or Text document stating:

"No further documentation required as advised by [the member of staff at the LPA who confirmed this]" 

And then upload this file instead of the relevant document that the LPA have confirmed is not required.

If you have any further queries regarding the Planning Portal, then please visit our FAQ pages2 or alternatively don't hesitate to contact us directly.


  1. https://www.planningportal.co.uk/find-your-local-planning-authority
  2. https://www.planningportal.co.uk/services/help/faq

The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Department for Levelling Up, Housing and Communities (DLUHC). All content © 2024 Planning Portal.

The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Department for Levelling Up, Housing and Communities (DLUHC). All content © 2024 Planning Portal.