How do I make a payment for my planning application?

You can pay by various methods when submitting your online application, depending on the total amount, by completing the following steps:

• Complete all the form questions and upload the required supporting documentation for your online application.
• Calculate a fee by selecting 'Calculate fee' on the application overview screen, answer each fee-related question and click the 'Confirm' button (we advise contacting the relevant local planning authority if you wish to check the fee is correct).
• On the 'Pay and Submit' tab, once the application is showing as complete, click the 'Proceed to Pay and Submit' button.
• Check the information and accept the declaration on the next screen
• Choose to 'pay for the application yourself'
• Depending on the total amount to pay, you will be taken to a list of payment options to choose from, select one from: online by card, phone, BACS, cheque or nominate another person to pay.
• Once you have chosen your payment method, follow the on screen instructions to complete your payment.
• Once payment is complete, you should also receive an email notification of the successful online payment.
• The application and planning fee will be released to the local authority once successful payment is received.

Please note: Payment online or by phone is available for applications up to the amount of £1,000. Should your application amount exceed £1,000, alternative payment methods with be displayed.
If paying by bank transfer ensure you use the unique account details and reference number presented to you on the screen, do not use saved bank information.

This advice is for paying for an application yourself, to find out about how to nominate another person to pay, read our FAQ¹.

What should you do if there is a problem with the online payment for an application?

If you are experiencing difficulty using the Planning Portal website to make a payment for a planning application, you can contact the Support team by emailing support@planningportal.co.uk² or call 0333 323 4589.

Can you pay for more than one application at once?

Only if you have a prior agreement with us. Organisations wishing to make batch payments will need to have accounts configured, find out more about batch payments for applications³.

1. https://www.planningportal.co.uk/services/help/faq/building-control/how-do-i-nominate-someone-to-pay
2. mailto:support@planningportal.co.uk
3. https://www.planningportal.co.uk/services/help/faq/applications/payment/what-are-batch-payments