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Help and guidance

Specific questions, online payment and after submission

If you have a specific question regarding your application (for example a query over the fees, requirements for supporting documents or answers to specific questions) you should contact the building control body.

The Planning Portal is unable to answer such questions as they fall under the jurisdiction of the building control body.

Once the application has been submitted, the building control body will be able to assist with any queries.

    The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Department for Levelling Up, Housing and Communities (DLUHC). All content © 2024 Planning Portal.

    The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Department for Levelling Up, Housing and Communities (DLUHC). All content © 2024 Planning Portal.