Skip to content

Making an application online via the Planning Portal

Questions – Complete the application questions

Your application is made up of sets of questions that must all be completed correctly to allow the Local Planning Authority (LPA) to determine it.

The application question list and overview page will show how many of the question sections are complete.

You can navigate via the application questions list and answer the different sections and questions in any order. Sections will be marked as complete when all the questions in it have been answered correctly.

Most sections have help text to assist you in completing the questions. You can view the help text by clicking on the ‘?’ icon beside the question section title.

After you have entered details, click the ‘next’ button. This will save the details entered so far and take you to the next section if the current section is complete, otherwise it will show you what you still need to complete.

You can also click ‘Save and close’ to leave a section. This will ensure the details you entered are saved for when you return later.

If any question sections remain incomplete, you will need to return to that section again by clicking its link and make sure all questions have been answered correctly.

If you think that the question being asked is not relevant to your application then you should enter ‘not applicable’ within the relevant text field. However, we would advise you to contact your LPA to ensure they do not need this question answered to validate your application, or if you have queries about what is being asked.

You should also contact your LPA if you have any planning queries about your application. You can find their contact details using our ‘Local Authority search’ function.

Find your local planning authority

With the exception of the applicant(s) contact details (telephone numbers and email addresses), all the information you provide on the application form and in any supporting documents may be published on the LPA website. We recommend removing these details, including signatures, from supporting documents before uploading files.


    The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Department for Levelling Up, Housing and Communities (DLUHC). All content © 2024 Planning Portal.

    The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Department for Levelling Up, Housing and Communities (DLUHC). All content © 2024 Planning Portal.