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AI Privacy Notice

Last updated: April 2026

This Privacy Notice explains how TerraQuest Solutions Limited and PortalPlanQuest Limited process personal data when you use the Interactive House AI Chatbot.

1. Important information and who we are
2. Contact details
3. About the Interactive House AI Chatbot
4. The personal data we collect
5. How we use your personal data
6. Legitimate interests
7. AI processing and model improvement
8. Sharing of personal data
9. International transfers
10. Data retention
11. Data security
12. Your legal rights
13. Transparency before use

    The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Ministry of Housing, Communities & Local Government (MHCLG). All content © 2026 Planning Portal.

    The Planning Portal is delivered by PortalPlanQuest Limited which is a joint venture between TerraQuest Solutions Limited and the Ministry of Housing, Communities & Local Government (MHCLG). All content © 2026 Planning Portal.