Terms and disclaimer
Financial Transaction Service statement
Last updated: April 2021
Important information
Please read the terms of this payment service statement carefully which highlights guidance on how to safely carry out online payments for Planning Portal application services through PortalPlanQuest (PPQ). This statement should be read in conjunction with our Terms and Conditions1 and Privacy Policy2
This statement applies to the application payment service for England.
1. Key risks and terms
Please note the following key terms which are applicable to your use of the Services.
2. Payments
3. Making your Payments
4. Errors
5. Non-refundable transactions
6. Data Protection Act
7. Amendments to this Schedule
8. Definitions
Annex A: Elapse time for the clearance of funds
- https://www.planningportal.co.uk/services/terms-and-disclaimer/terms-and-conditions
- https://www.planningportal.co.uk/services/terms-and-disclaimer/privacy-notice