Site outage notifications

Please note that our planned maintenance window is Sunday morning. Further information of any site maintenance including site outages will be detailed below:

Scheduled maintenance: 

There is no maintenance scheduled at this time.

Application help contacts

For planning advice and to find out the progress of a planning application:
Contact your Local Planning Authority

For building control advice and to find out the progress of a building control application:
Contact your Local Authority Building Control Department

For Planning Portal website support - accessing your account and completing the online form:
Email our Service Desk team at or call 0333 323 4589
Monday - Friday, 9am - 5pm (excluding bank holidays).

General enquiries

News, editorial and website content:

Marketing, events and press releases:

Advertising and commercial opportunities on the Planning Portal: