Help

Site outage notifications

Please note that our planned maintenance window is Sunday morning. Further information of any site maintenance including site outages will be detailed below:

Scheduled Maintenance: 

There is no planned maintenance at this time.

Application help contacts

For planning application advice and to find out the progress of a planning application:
Contact your Local Planning Authority

For building control advice and to find out the progress of a building control application:
Contact your Local Authority Building Control Department

For Planning Portal website support
Email our service desk team at support@planningportal.co.uk or call 0333 323 4589
Monday - Friday, 9am - 5pm (excluding bank holidays)

General enquiries

News, editorial and website content:
editorial@planningportal.co.uk

Marketing, events and press releases:
communications@planningportal.co.uk

Advertising and commercial opportunities on the Planning Portal:
advertising@planningportal.co.uk